Financial help through the Coronavirus


Coronavirus has had such an impact on the way we live our lives. It is hard enough adjusting to not seeing family and friends, but this is made a hundred times worse when so many of us are worrying about our finances. Where can we get help and what can we get help with?


Where can I go for...


General advice - Citizens Advice

Everything relating to housing - Shelter

Everything finanical - Martin Lewis - Money Saving Expert 

Benefits - DWP (Department of Work and Pensions)

Advice, information and support through Ashfield District Council


General advice - Citizens Advice


A good place to start is Citizens Advice who offer a wide range of information on their website and also offer live web chat and a telephone advice service if you want to talk things through.


The website offers advice on what to do if you are struggling to pay your bills because of the Coronavirus and includes information on rent, (including your rights) council tax, how to apply for a mortgage break, energy bills, court orders and tax bills.


Click HERE to go to the Citizens Advice website or chat to an adviser using the live web chat service (Monday to Friday from 10.00am to 4.00pm). To talk to an assessor ring 07752 099 013 from Monday to Friday from 9.30am to 2.00pm, or call the National Advice Line on 03444 111 444 from Monday to Friday from 9.00am to 5.00pm. You can also email who aim to respond within 3 working days.


Everything related to housing - Shelter


Shelter provides specialist advice on everything relating to housing and includes detailed information particularly relating to housing and the Coronavirus including:


  • Eviction 
  • Rent payment problems
  • Benefits and other financial help
  • Domestic abuse
  • Homelessness
  • Moving home
  • Mortgage arrears and repossession
  • Landlord access to your home


They offer information on their website, a live chat facility and an emergency telephone advice service which opens from 8.00am till 8.00pm on weekdays and from 9.00am to 5.00pm on weekends. The live chat and telephone services are manned by expert advisers, click HERE to find out more. 


Martin Lewis - Money Saving Expert


The Money Saving Website is a wealth of up-to-date information, including everything you need to know on employment and self employment through the Coronavirus pandemic, a section on finance and bills, and information on being furloughed.


The website also includes useful little snippets on what you 'need to know about coronavirus' and information on the following subject areas:


  • Life-in-Lockdown Help 
  • Coronavirus Travel Rights
  • New overdraft & credit card help 
  • Working at home? Claim tax back
  • Govt to organise rescue flights 
  • Homebuyers urged to delay moves
  • 12 furloughing need to knows
  • Coronavirus scams to look out for


Click HERE to go to the Money Saving Expert website. 


Benefits - DWP (Department of Work and Pensions)


The DWP website includes sections on:


  • Sick pay
  • Making a new claim
  • Housing
  • Already claiming
  • Self employment
  • Employers


The site also includes a FAQ (Frequently Asked Quections section). Click HERE to go to the website.


Advice, information and support through Ashfield District Council


Ashfield District Council provides a wide variety of information, support and services to help residents through the Coronavirus outbreak. 


  • Ashfield Community Hub - providing practical support for people who are staying at home because of Coronavirus and need urgent help.
  • Council Service updates - keeping you informed on how services are being affected by Coronavirus.
  • Advice for residents.
  • Advice for businesses.
  • Advice for tenants.
  • Support for rough sleepers.
  • Resources and activities for families.
  • Council tax advice.
  • Pay for something.


Click HERE to access information, advice and support from Ashfield District Council.



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