
Much of the work we do focusses on supporting people's health and wellbeing and we hope to support people in living as well as possible, for as long as possible.
An important part of this is making sure that people have the information and support that they need when they need it. This is where we come in. We work closely with our community and part of doing this well is making sure that important information reaches as many people as possible. It also needs to be clear and provided in different ways so that people aren't left out.
We work in partnership with Nottingham and Nottinghamshire NHS helping them to engage with (talk to and listen to) patients in our community .
The NHS understands that the best way of making sure that services work as well as possible for everyone is to make sure that people can access the right help at the right time. No system is perfect, but sometimes small changes can make all the difference. Talking, and more importantly, listening to patients is a good step towards making sure that services work well for everyone.
We do this in lots of different ways to make sure that everyone's voice can be heard. This might mean any of the following:
Helping you to tell your story (good or bad) on how services have or have not worked for you so that going forward lessons can be learned. Making sure that this information is passed on to the right people who have the power to change how services are delivered.
Working with GP's surgeries helping them to run Patient Participation Groups (PPGs). Each GP surgery has to have a group of patients who come together to speak on behalf of all the patients in the practice. This is a way of making sure that the patient voice is represented in each surgery and that patients can have their say in how health services will work in their area. Patients talk with and work alongside staff at the surgery which may include the practice manager, the GPs, nurses, and administrative staff. These groups can be in person or online and varies from surgery to surgery.To find out more about Patient Participation Groups (PPGs) and how you can join one, get in touch using the details below.
Making sure that information for patients is clear, timely, and reaches as many people as possible. This will make sure that people can access the information they need in a way that works for them.
If you would like to find out more about how to have your say, please contact Sarah Taylor at Ashfield Voluntary Action by emailing s.taylor@ashfieldvoluntaryaction.org.uk